April 4, 2008

Taking the Subway in Tokyo - The Basics

Tokyo Metro Logo Taking the train in and around Tokyo can be a bit intimidating at first but it’s really not that difficult. First thing first, if you are doing some advance planning take a moment to download and print the English Route Map from Tokyo Metro. Don’t worry if you didn’t do this as the front desk of most hotels catering to tourists and tourist information desks located throughout the city at major train stations and tourist areas should have one that you can pick up for free.

Once you have determined where you are an where you want to go here are six steps that will make it easy.

Step 1 - Determine the Fare to Your Destination. There are a few options:

Many stations now offer Fare Charts in English near the ticket vending machines. This is the easiest and quickest way to determine your fare. Locate the name of your destination and the number off to the right is the fare.

If you don’t see the English Fare Chart you will need to find your destination on the maps above the ticket vending machines at each station (photo below). Note that the map is in Kanji, so you will have to match the locations and Kanji from your English Route Map to the map in the stations. Newer maps assign each subway station a letter (usually the first letter of the line) and a number (the stop number) which make this a whole lot easier but as you can tell by the photo below all of the maps have not been updated yet. The number below or off to the side is the fare to your destination. At this point you should also make a note of the end station in the direction that you will be traveling.

Tokyo Metro Map

If you have access to a computer you can do all of this online at Tokyo Transfer Guide. Follow the on screen directions and this site will tell you the fare to your destination, and transfer points along the way and the total travel time.

Next you have to buy your ticket and find the right track, it’s not as easy as it sounds so

Suica MachineStep 2 - Purchase a Ticket.

Approach the ticket vending machine and insert your Yen. Correct change is not required and you may pay with bills or coin (credit cards are not accepted). Some stations cannot change bills larger that Y1,000. Once you have inserted your Yen the various fares will be on the screen in little boxes. Touch the box that corresponds to your train fare with your finger and a ticket will be printed. Pick up our ticket and any change.

Step 3 - Station Gates Proceed through the Fare Gate.

Insert your ticket into slot located above the green arrow on the fare gate. Don’t forget to retrieve your ticket as you pass through the gate as you will need to use it to exit at your destination.

Step 4 - Locate your Track.

There are a minimum of two lines in each station and each line often has it’s own platform. In order to determine which platform you need to be on look for the overhead signs after you pass through the fare gate. These signs will indicate where the train on each platform is headed and will usually list a couple of significant stops along the way and the end point of the line in both English & Kanji (if the sign is electronic and you only see Kanji wait a moment - it will switch to English) . Select your track and follow the arrows to the correct platform. Remember I told you to note the end station on your map - this is why.

If by chance you head in the wrong direction simply get off at the next stop and switch platforms to head the other way.

Tokyo Metro ExitStep 5 - Exit at your Destination.

Exit the fare gates in the same manner as you entered them only this time the machine will keep your ticket.

Step 6 - Locate the correct Station Exit. You made it!

This is not a big issue in smaller stations but in larger stations there may be exits located blocks apart that are not easily accessible without backtracking through the station itself. Most destination guides (including this one) will mention an exit name or number when it is applicable. Just follow the arrows to the correct exit.

Tokyo Metro provides an online guide titled Using the Subway and also reminds users of train etiquette. The guidelines are basic, don’t sit in seats dedicated to the handicapped, aged or pregnant and silence your cellTokyo Metro Sign phone. Women only cars are available late at night and during the morning rush hour. To get on or avoid (if you are a man) a Women only car look for the pink signs on the platform.

One last piece of advice that I will offer is to avoid taking the train during rush hour if at all possible as the trains are jammed packed with people and it’s not a lot of fun - trust me!

Tomorrow I will offer some tips and tricks that make this whole process a lot easier.

Photo Credit: Personal Collection

10 comments

10 comments to Taking the Subway in Tokyo - The Basics

  1. Acting Like a Tourist
    April 5th, 2008 at 1:48 am

    [...] also tried to explain how to take the subway in Tokyo. It can be quite a [...]

  2. Taking the Subway in Tokyo - Tips & Tricks
    April 5th, 2008 at 2:05 pm

    [...] I covered the basics of taking the subway in Tokyo. As promised today I will provide you with some tips & tricks to make it a bit [...]

  3. The Tokyo Traveler - Off The Beaten Path | 7:10 to Tokyo
    April 25th, 2008 at 3:05 am

    [...] of her recent pieces include: a guide on how to use the often confusing subway system in Tokyo, Sumo wrestling, and a recent Japanese archery [...]

  4. Koh Samui Hotels
    May 19th, 2008 at 10:36 pm

    Very useful information. Thanks:)

  5. Trains in Tokyo - The Yamanote Line
    May 22nd, 2008 at 6:06 am

    [...] It’s not uncommon to use a combination of JR and Tokyo Metro lines to get to your destination in the Tokyo Metropolitan area and the Suica Card that I mentioned in Taking the Subway - Tips and Tricks also works on the JR Lines. To purchase a ticket for a ride around the Yamanote Line loop without the Suica Card follow the instructions provided in Taking the Subway - The Basics. [...]

  6. Imperial Palace East Garden
    May 28th, 2008 at 8:05 pm

    [...] one of three gates (map) within close proximity to either the Takebashi or Otemachi Stations on Tokyo Metro. Use the garden map to identify points of interest in the garden and their [...]

  7. Fukutoshin - Tokyo’s Newest Subway Line
    May 30th, 2008 at 9:20 am

    [...] more information on how to use the subway system in Tokyo you will want to read Taking the Subway in Tokyo - The Basics.  It may help you if you have a chance to check out the new Fukutoshin [...]

  8. Alice
    July 7th, 2008 at 10:07 pm

    Thanks for the advice all very helpful
    BUT what time is rush hour?

  9. Shane
    July 8th, 2008 at 7:32 am

    Alice - If I had to pinpoint times for rush hour I would say that it starts around 7AM and tails off towards 9AM in the morning. In the afternoon it starts to pick up around 4PM and tails off around 7PM. Of course these are weekdays and some areas are busier than others. The Yamanote Line is particularly busy in rush hour(s).

    I hope this helps.

  10. 10 Tips for a Greener Trip to Tokyo
    August 5th, 2008 at 8:48 pm

    [...] has a great transportation infrastructure that is easy to use. Check out “Taking the Subway in Tokyo” to see how you can get in on the act when you visit the [...]

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